Frequently Asked Questions
Payments
We don't currently offer trial periods. Many of our product features are available with our "demo" account. This demo allows you to evaluate our service without providing credit card details or subscribing.
Not currently. This is something that we're considering, but we don't have any immediate plans to offer holds.
Stripe is our payment provider, and while most charges will eventually show as "Releasy" once they've been settled, some credit card companies do not properly update the provider name for the charges. If you're unsure, we've found the best way to get to the bottom of who's behind a certain charge is to search your past emails for the dollar amount. More often than not, this will turn up the invoice/receipt of the company who made the charge so that you can contact them to verify.
Basics
Not yet, Releasy does not have a mobile app. However, Releasy is responsive and is designed to work well on any mobile or touch-enabled device. However, a mobile app for client testing is something we are considering building.
